Terms & Conditions
The Lavender Circle Baby Massage and Yoga Booking Terms and Conditions
The Lavender Circle Baby Massage and Yoga
Bookings Terms and Conditions
GDPR Compliant and refund policy
By booking with The Lavender Circle Baby Massage and Yoga, you agree to the following terms and conditions.
1. Booking confirmation and data protection 1.1 All class bookings are subject to availability
1.2 A booking confirmation will be sent to the email address you stated on the booking, this contains details that you need to read prior to attending your class
1.3 The Lavender Circle Baby Massage and Yoga is committed to protecting your data and complies with the General Data Protection (GDPR) and other relevant data protection laws
2. Personal data collection and usage
2.1 In the booking process The Lavender Circle Baby Massage and Yoga will collect personal data necessary for registration and communication purposes, this may include, but is not limited to, name, contact information and any relevant medical or health information.
2.2 The Lavender Circle Baby Massage and Yoga will use this personal data solely for the purpose of managing your class booking, providing class related information and ensuring a safe and enjoyable class experience.
3. Data retention
3.1 The Lavender Circle Baby Massage and Yoga will retain your personal data for as long as necessary to fulfil the purpose for which is was collected, including legal and regulatory obligations, afterwards your data will be securely deleted or anonymised.
4. Third-party data sharing
4.1 The Lavender Circle Baby Massage will not share any data with third parties for marketing purposes, however it may share relevant information with class instructors or service providers involved in facilitating a class.
5. Rights and requests
5.1 You have the right to access, correct or delete your personal data
5.2 If you wish to exercise your data protection rights or have any concerns about your personal data, please contact Sandra from The Lavender Circle Baby Massage and Yoga.
6. Cancellations and rescheduling
6.1 Cancellation requests must be made in writing via email to Sandra at The Lavender Circle Baby Massage and Yoga.
6.2 Cancellations made less than 14 days prior to the class start will be non-refundable
6.3 We understand that unforeseen circumstances may arise, if you encounter a situation that prevents you from attending then please reach out and we will do our best to accommodate a rescheduling option, where availability allows.
7. Attendance and participation
7.1 I understand that at times you may be late to class due to attending to your child’s needs, but please note that I will always aim to start the class on time to ensure the smooth running for other participants. You are welcome to join in when you arrive and get settled.
7.2 Participants are expected to adhere to all class rules and guidelines as communicated by The Lavender Circle Baby Massage and Yoga.
8. Health and safety
8.1 Participants must inform The Lavender Circle Baby Massage and Yoga of any medical condition, allergies or other health considerations that may affect participation during the class. Refreshments are provided for adults so please include allergies for parents.
8.2 Please ensure that hot drinks are kept out of reach of children at all times
8.3 If bringing snacks into class please ensure they are nut free
8.4 Please ensure your children are supervised at all times during the class
8.5 It is the responsibility of the participant to ensure they are physically fit to engage in the class activities
8.6 Read the welcome letter before attending your baby massage class this includes information on contraindications to the baby massage and patch tests.
8.7 Carry out a patch test with coconut oil prior to your first class or alternatively bring along an oil that you have used before.
9. Liability
9.1 While The Lavender Circle Baby Massage and Yoga will take all necessary precautions to ensure a safe and enjoyable class experience, participants acknowledge that participation is voluntary.
9.2 The Lavender Circle Baby Massage and Yoga shall not be held liable for any injuries, accidents, loss or damage incurred during any class or walk.
10. Photography and Whatsapp group
10.1 You will be asked for consent for photos to be shared on social media. Please state your wishes when booking through Class for Kids.
10.2 If taking photos of your own child during a class please ensure other children are not in the background
10.3 Each class has an optional community Whatsapp group, you will be asked if you wish to join before being added. You are welcome to leave at any point. Please ensure all communication is respectful and inclusive at all times.
11. Customer satisfaction
11.1 The Lavender Circle Baby Massage & Yoga will always aim to run classes to a high standard, if at any point you are not satisfied then please do contact Sandra from The Lavender Circle Baby Massage & Yoga so this can be rectified.
12. Changes to terms and conditions
12.1 The Lavender Circle Baby Massage & Yoga reserves the right to modify the terms and conditions at any time.